{"id":27,"date":"2022-02-23T05:58:41","date_gmt":"2022-02-23T05:58:41","guid":{"rendered":"https:\/\/themepanthers.com\/wp\/nest\/d1\/?page_id=27"},"modified":"2025-05-28T09:05:09","modified_gmt":"2025-05-28T09:05:09","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/mart.kisangurukul.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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Refund and Returns Policy<\/h3><\/div><\/div>

At KissanGurukul, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we are here to help. Please review our Refund and Returns Policy below.<\/p>

1. Eligibility for Returns<\/strong><\/p>

To be eligible for a return, your item must meet the following conditions:<\/p>

  • Condition:<\/strong>\u00a0The item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.<\/li>
  • Time Frame:<\/strong>\u00a0You must initiate the return within 14 days of the purchase date.<\/li>
  • Non-Returnable Items:<\/strong>\u00a0Certain items are non-returnable, including perishable goods (such as food, flowers, or plants), gift cards, downloadable software products, and health and personal care items.<\/li><\/ul>

    2. How to Initiate a Return<\/strong><\/p>

    To initiate a return, please follow these steps:<\/p>

    1. Contact Us:<\/strong>\u00a0Email us at support@kisangurukul.com with your order number and reason for the return.<\/li>
    2. Return Authorization:<\/strong>\u00a0Once your return request is approved, we will provide you with a return authorization number and instructions on how to send your item back.<\/li>
    3. Shipping the Item:<\/strong>\u00a0You are responsible for the cost of return shipping unless the return is due to our error (e.g., wrong item shipped, defective product). We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.<\/li><\/ol>

      3. Refunds<\/strong><\/p>

      Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund:<\/p>

      • Approved Refunds:<\/strong>\u00a0If your refund is approved, it will be processed, and a credit will be applied to your original method of payment within 7-10 business days.<\/li>
      • Partial Refunds:<\/strong>\u00a0In certain situations, only partial refunds may be granted (e.g., items that are not in their original condition, are damaged, or have missing parts for reasons not due to our error).<\/li>
      • Late or Missing Refunds:<\/strong> If you haven\u2019t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you\u2019ve done all of this and still have not received your refund, please contact us at support@kisangurukul.com.<\/li><\/ul>

        4. Exchanges<\/strong><\/p>

        We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@kisangurukul.com with your order number and details of the issue. We will provide instructions on how to proceed with the exchange.<\/p>

        5. Return Shipping Costs<\/strong><\/p>

        • Customer Responsibility:<\/strong>\u00a0Unless the return is due to an error on our part, you will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.<\/li>
        • Refund for Shipping Costs:<\/strong>\u00a0If you receive a refund, the cost of return shipping may be deducted from your refund, depending on the reason for the return.<\/li><\/ul>

          6. Damaged or Defective Items<\/strong><\/p>

          If your order arrives damaged or defective, please contact us immediately at support@kisangurukul.com with photos of the damaged or defective item and your order number. We will arrange for a replacement or refund at no additional cost to you.<\/p>

          7. Sale Items<\/strong><\/p>

          Only regular-priced items may be refunded. Sale items are non-refundable.<\/p>

          8. Cancellations<\/strong><\/p>

          If you wish to cancel your order, please contact us as soon as possible at support@kisangurukul.com. If your order has not yet been shipped, we will cancel the order and issue a full refund. If the order has already been shipped, you may need to wait until you receive the item and then follow our return process.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

          Refund and Returns Policy At KissanGurukul, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we are here to help. Please review our Refund and Returns Policy below. 1. Eligibility for Returns To be eligible for a return, your item must meet the following conditions: Condition:\u00a0The […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mart.kisangurukul.com\/index.php\/wp-json\/wp\/v2\/pages\/27","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mart.kisangurukul.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mart.kisangurukul.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mart.kisangurukul.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mart.kisangurukul.com\/index.php\/wp-json\/wp\/v2\/comments?post=27"}],"version-history":[{"count":6,"href":"https:\/\/mart.kisangurukul.com\/index.php\/wp-json\/wp\/v2\/pages\/27\/revisions"}],"predecessor-version":[{"id":19341,"href":"https:\/\/mart.kisangurukul.com\/index.php\/wp-json\/wp\/v2\/pages\/27\/revisions\/19341"}],"wp:attachment":[{"href":"https:\/\/mart.kisangurukul.com\/index.php\/wp-json\/wp\/v2\/media?parent=27"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}