Thank you for shopping with KissanGurukul. We are committed to providing you with a smooth and reliable shopping experience. This Shipping Policy outlines the terms and conditions for the shipping and delivery of products purchased from our website (sbsfoodmart.com).

1. Shipping Destinations

We currently ship products to addresses within India. Unfortunately, we do not ship to P.O. Boxes, APO/FPO addresses, or international destinations outside of the specified regions.

2. Shipping Methods and Delivery Times

We offer the following shipping options:

• Standard Shipping: Estimated delivery time is 5-7 business days.
• Express Shipping: Estimated delivery time is 2-3 business days.
• Overnight Shipping: Estimated delivery time is 1 business day.

Please note that delivery times are estimates and may vary based on factors such as product availability, your location, and any unforeseen circumstances weather delays.

3. Shipping Costs

Shipping costs are calculated based on the shipping method selected, the weight of your order, and the destination. You will be able to view the total shipping cost at checkout before completing your purchase.

4. Order Processing

Orders are processed within [insert number of days, 1-2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

5. Order Tracking

Once your order is shipped, you will receive an email confirmation with tracking information. You can use this tracking number to monitor the status of your delivery on our shipping partner’s website.

6. Shipping Restrictions

Certain products may be subject to shipping restrictions due to size, weight, or regional regulations. If an item in your order cannot be shipped to your location, we will notify you promptly and provide alternative options.

7. Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact our customer service team within 7 days of delivery for assistance. We will work with the carrier to resolve the issue and may offer a replacement or refund as appropriate.

9. Changes to This Shipping Policy

We may update this Shipping Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about our shipping practices.